Lowongan Kerja Strategy Operations Customer Service Project SEVEN Retail Jakarta 2025
SEVEN Retail JakartaLowongan Kerja SEVEN Retail 2025 - SEVEN Retail sedang memberi peluang karir untuk Kalian melalui Lowongan Kerja Terbaru guna mengisi posisi jabatan sebagai Strategy Operations Customer Service Project yang akan ditempatkan di Jakarta. Silakan simak keterangan rekrutmen selengkapnya berikut ini :
Lowongan Kerja SEVEN Retail 2025
Deskripsi Lowongan Kerja Strategy Operations Customer Service Project Jakarta TerbaruJob Responsibilities:
1. Drive Operational Excellence Projects
- Design, manage, and implement high-impact nationwide projects in the area of Customer & Doctor Experience (CXDX).
- Ensure projects are delivered on time, aligned with targets, and generate measurable outcomes.
2. Support CX & DX Initiatives
- Provide support for ongoing Customer Experience (CX) and Doctor Experience (DX) initiatives.
- Maintain service excellence standards and ensure continuous improvements that drive customer satisfaction, retention, and referrals.
3. Monitoring & Reporting
- Track project implementation progress, identify risks, and recommend mitigation plans.
- Prepare business reports, monitor key metrics (NPS, CSAT, complaint rate, retention), and deliver data-driven improvement recommendations.
4. Stakeholder Collaboration
- Collaborate with cross-functional teams (clinics, operations, marketing, doctors, and management) to ensure successful project and initiative outcomes.
- Act as the liaison to communicate project status, challenges, and results to both internal and external stakeholders.
Job Requirements:
1. Min 1-3 years experience in project management / CEO office / customer experience / customer support / operations excellence / strategy ops
2. S1 from any major
3. Soft skill: Data-driven, Problem solving, Customer oriented, Good communication, Fast learner / generalist
4. Hard skill: Excel / Google Sheet (min. intermediate), (nice to have) customer journey design
Pendaftaran :
Jika Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara online melalui tautan berikut ini :
Catatan :
- Hanya pemohon terbaik yang akan ditelepon untuk mengikuti tahap rekrutmen selanjutnya.
- Seleksi Penerimaan SEVEN Retail ini tidak dipungut biaya apa pun.
Jika Kalian belum berminat dengan Lowongan Kerja Strategy Operations Customer Service Project Jakarta November 2025 SEVEN Retail di atas, maka Anda dapat mencoba melihat info rekrutmen yang sejenis dari beberapa perusahaan di Jakarta berikut ini.
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