Lowongan Kerja Strategy Operations Customer Service Project SEVEN Retail Jakarta 2026
SEVEN Retail JakartaLowongan Kerja SEVEN Retail 2026 - SEVEN Retail tengah membuka peluang karir untuk Teman-teman melalui Lowongan Kerja Terbaru guna mengisi formasi jabatan sebagai Strategy Operations Customer Service Project yang akan ditempatkan di Jakarta. Silakan lihat persyaratan lowongan kerja selengkapnya di bawah ini :
Lowongan Kerja SEVEN Retail 2026
Deskripsi Lowongan Kerja Strategy Operations Customer Service Project Jakarta TerbaruJob Responsibilities:
1. Drive Operational Excellence Projects
- Design, manage, and implement high-impact nationwide projects in the area of Customer & Doctor Experience (CXDX).
- Ensure projects are delivered on time, aligned with targets, and generate measurable outcomes.
2. Support CX & DX Initiatives
- Provide support for ongoing Customer Experience (CX) and Doctor Experience (DX) initiatives.
- Maintain service excellence standards and ensure continuous improvements that drive customer satisfaction, retention, and referrals.
3. Monitoring & Reporting
- Track project implementation progress, identify risks, and recommend mitigation plans.
- Prepare business reports, monitor key metrics (NPS, CSAT, complaint rate, retention), and deliver data-driven improvement recommendations.
4. Stakeholder Collaboration
- Collaborate with cross-functional teams (clinics, operations, marketing, doctors, and management) to ensure successful project and initiative outcomes.
- Act as the liaison to communicate project status, challenges, and results to both internal and external stakeholders.
Job Requirements:
1. Min 1-3 years experience in project management / CEO office / customer experience / customer support / operations excellence / strategy ops
2. S1 from any major
3. Soft skill: Data-driven, Problem solving, Customer oriented, Good communication, Fast learner / generalist
4. Hard skill: Excel / Google Sheet (min. intermediate), (nice to have) customer journey design
Cara Melamar :
Bagi yang tertarik, silakan melakukan pendaftaran dengan membuka tautan di bawah :
Ketentuan :
- Hanya pelamar terbaik yang akan dipanggil untuk mengikuti tahap seleksi lebih lanjut.
- Lowongan SEVEN Retail ini tidak dipungut biaya apa pun.
Jika Saudara tidak berminat dengan Lowongan Kerja Strategy Operations Customer Service Project Jakarta Januari 2026 SEVEN Retail di atas, maka Anda dapat mencoba melihat info loker yang serupa dari beberapa perusahaan di Jakarta di bawah ini.
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