Lowongan Kerja IT Infra Support Engineer amIT Global Solution Jakarta 2025
amIT Global Solution JakartaRekrutmen amIT Global Solution 2025 - amIT Global Solution kembali memberi peluang karir untuk Anda melalui Lowongan Kerja Terbaru untuk menempati posisi jabatan sebagai IT Infra Support Engineer yang akan ditugaskan di Jakarta. Silakan lihat keterangan loker selengkapnya di bawah ini :
Lowongan Kerja amIT Global Solution 2025
Deskripsi Lowongan Kerja IT Infra Support Engineer Jakarta TerbaruKey Responsibilities:
- Advanced Technical Support: Provide second-level support for escalated issues, including in-depth troubleshooting and problem-solving for hardware, software, and network-related incidents.
- Project Implementation: Participate in the planning and executing IT projects, ensuring successful deployment and integration of new technologies and systems.
- Service Improvement: Analyze recurring problems to identify root causes and implement permanent solutions to enhance service quality and user satisfaction.
- Training and Mentoring: Offer guidance and training to L1 support engineers and end-users, promoting best practices and knowledge sharing.
- Vendor Coordination: Liaise with external vendors and service providers to resolve complex issues and maintain service level agreements.
- Incident Management: Oversee the incident management process, ensuring timely resolution and communication with stakeholders.
- Documentation and Reporting: Maintain accurate documentation for system configurations, changes, and incident reports. Provide regular reports on incident trends and service performance.
Requirements:
- Experience in IT support, with a focus on on-site support services.
- Strong technical knowledge of IT infrastructure, including hardware, software, and network systems.
- Excellent problem-solving and analytical skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong communication and interpersonal skills, with the ability to interact effectively with team members and end-users.
- Relevant certifications in IT support and service management are preferred.
- Willing to WFO in East Jakarta
Industry: IT
Period: 12 months
Location: East Jakarta
Jenis Pekerjaan: Kontrak
Panjang kontrak: 12 bulanPertanyaan Lamaran:
- What is your expected salary? (in gross)
- Are you confident in communicating in English?
- Are you willing to WFO in East Jakarta?
Pendidikan:
- S1 (Diutamakan)
Pengalaman:
- L1 Desktop Support: 2 tahun (Diwajibkan)
- On-site Support Services: 2 tahun (Diutamakan)
- IT Infrastructure Systems: 2 tahun (Diwajibkan)
Pendaftaran :
Apabila Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara online melalui tautan di bawah ini :
Perhatian :
- Hanya pemohon terbaik lah yang akan dipanggil untuk mengikuti tahap seleksi selanjutnya.
- Rekrutmen amIT Global Solution ini tidak dipungut biaya alias gratis.
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