Lowongan Kerja Knowledge Management Specialist Evermos Yogyakarta 2025
Evermos YogyakartaLowongan Kerja Evermos 2025 - Evermos tengah memberi peluang karir bagi Anda melalui Lowongan Kerja Terbaru guna mengisi posisi jabatan sebagai Knowledge Management Specialist yang akan ditugaskan di Yogyakarta. Silakan lihat persyaratan loker selengkapnya di bawah ini :
Loker Evermos 2025
Deskripsi Lowongan Kerja Knowledge Management Specialist Yogyakarta TerbaruKnowledge Management Specialist is responsible for collecting, compiling, maintaining, and optimizing knowledge resources to support efficient and accurate customer service operations. This role ensures that customer service representatives have timely access to relevant information, processes, and tools to improve the quality of service delivery and resolution. This role involves working closely with all customer service, commercial, marketing, logistic, data, and technology teams to gain insights, refresh content, and implement knowledge sharing best practices across platforms.
Key Responsibilities
- Collect & Verify Information to ensure it is valid before sharing with CS.
- Manage Knowledge Base Update SOP (in collaboration with QA) and internal FAQ.
- Share Information with Customer Service through briefing, feature updates, policies, and promotions.
- Coordinate with internal service teams by synchronizing information with product, marketing, and operations.
- Monitor & evaluate and ensure information remains effective and up-to-date.
- Collaborate with other departments, such as Logistics, Commercial, Marketing, SBU, Data, and Technology, to support business objectives.
Required Qualifications
- At least 3 years experience in E-commerce Industries, familiar with Customer Service
- Minimum 1 year of working experience in e-commerce industries as a Team Leader is recommended.
- Minimum Bachelor Degree in any field.
- Willing to work in shifts, including holidays and weekends, according to customer service operational needs.
- Strong process orientation, logical, able to follow processes, and adapt to changes.
- Responsible, organized, and meticulous
- Solid analytical abilities, critical thinking and problem solving skills
- Positive attitude, driven, and motivated.
- Able to work in a team and independently.
Evermos is committed to providing an inclusive environment where equal opportunities are available to all applicants regardless of race, color, religion, gender, national origin, disability, age, genetic information, marital status, pregnancy, or related condition. We will not tolerate discrimination or harassment based on any of these characteristics.
We also emphasize the importance of diversity in all aspects of employment including recruitment, hiring, promotions, training, and organization operations.
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Tata Cara Pendaftaran :
Apabila Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara daring melalui laman berikut ini :
Keterangan :
- Hanya pelamar terbaik lah yang akan ditelepon untuk mengikuti tahapan penerimaan lebih lanjut.
- Seleksi Penerimaan Evermos ini tidak dipungut biaya apa pun.
Apabila Anda tidak berminat dengan Rekrutmen Knowledge Management Specialist Yogyakarta Agustus 2025 Evermos tersebut, maka Anda dapat mencoba melihat info loker yang sejenis dari beberapa perusahaan di Yogyakarta berikut ini.
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