Lowongan Kerja Online Customer Service Quantum Blue Marketing and Fulfilment Batam 2024
Quantum Blue Marketing and Fulfilment BatamLowongan Kerja Quantum Blue Marketing and Fulfilment 2024 - Quantum Blue Marketing and Fulfilment tengah membuka kesempatan berkarir untuk Anda melalui Lowongan Kerja Terbaru untuk mengisi posisi jabatan sebagai Online Customer Service yang akan ditempatkan di Batam. Silakan baca persyaratan loker selengkapnya di bawah ini :
Lowongan Kerja Quantum Blue Marketing and Fulfilment 2024
Deskripsi Lowongan Kerja Online Customer Service Batam TerbaruOverview:
We are seeking a dedicated Online Customer Service Manager to lead our customer service team in delivering exceptional service experiences to our customers. This role is perfect for someone who thrives in a remote working environment and has a passion for helping people through innovative and efficient customer service.
Responsibilities:
- Manage and Lead: Oversee a team of customer service representatives, ensuring they have the support and resources needed to excel at their jobs.
- Customer Interaction: Handle complex customer service issues, including escalations and high-priority complaints.
- Training and Development: Develop and implement training programs to ensure all team members are proficient in our products and customer service protocols.
- Performance Monitoring: Regularly evaluate the performance of team members and provide constructive feedback to help them improve.
- Process Improvement: Continuously seek ways to improve our customer service procedures, techniques, and tools to enhance customer satisfaction.
- Reporting: Maintain accurate records of customer interactions, issues, and resolutions for reporting to higher management.
Ideal Candidate:
- Proactive and Independent: Comfortable working remotely and capable of self-managing with minimal supervision.
- Strong Communicator: Excellent verbal and written communication skills, with the ability to clearly convey information and handle sensitive situations diplomatically.
- Patient and Empathetic: Exceptional patience and a deep understanding of customer needs, with a knack for calming upset customers.
- Detail-Oriented: Sharp attention to detail and the ability to manage multiple tasks effectively under pressure.
- Leadership Skills: Experience in leading teams, with a track record of developing a supportive and professional team environment.
- Adaptable: Quick to adapt to new technologies and changes in business strategy or customer needs.
Qualifications:
- Proven experience in a customer service leadership role, preferably in an online or e-commerce setting.
- Familiarity with customer service software, databases, and tools.
- Ability to work flexible hours, as needed, to support team members in different time zones.
- Good English is compulsory
What We Offer:
- A dynamic and supportive remote work environment.
- Competitive salary and career growth.
- Opportunities for professional development and career advancement.
- A role that is critical to the company’s success and growth.
Job Type: Full-time
Pay: Rp3,000,000 - Rp5,000,000 per month
Education:
- S1 (Required)
Cara Melamar :
Bagi yang tertarik, segera melakukan pengisian form dengan membuka link di bawah :
Keterangan :
- Hanya pelamar terbaik yang akan diundang untuk mengikuti tahapan rekrutmen berikutnya.
- Seleksi Penerimaan Quantum Blue Marketing and Fulfilment ini tidak dipungut biaya alias gratis.
Jika Kalian tidak tertarik dengan Rekrutmen Online Customer Service Batam November 2024 Quantum Blue Marketing and Fulfilment tersebut, maka Anda dapat mencoba mencari info rekrutmen yang sejenis dari beberapa perusahaan di Batam di bawah ini.
Related Jobs:
Lowongan Kerja Quality Inspector Insulation - ICORR Qualified
Job Overview: The Quality Inspector applies their conceptual knowledge of inspection and, with a moderate level of guidance and direction from colleagues and leadership, is
Lowongan Kerja Senior HSES Specialist IIF Coordinator
Job Overview: The Senior HSES Specialist uses best practices to solve complex HSES-related problems and uses discipline-specific knowledge to improve HSES Performance. They will act
Lowongan Kerja Dock Operator/Docker Shipyard
This position is for PaxOcean Group a Shipyard Company based in Batam, a company under Kuok Group Singapore. Ensure all HSE and quality aspect are
Lowongan Kerja HR Business Partner
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in
Lowongan Kerja Manufacturing Engineer
Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not