Lowongan Kerja Advisor I Content Moderator English Concentrix Yogyakarta 2026
Concentrix YogyakartaLowongan Kerja Concentrix 2026 - Concentrix saat ini memberi kesempatan berkarir bagi Anda melalui Lowongan Kerja Terbaru untuk mengisi formasi jabatan sebagai Advisor I Content Moderator English yang akan ditugaskan di Yogyakarta. Silakan baca info loker selengkapnya di bawah ini :
Rekrutmen Concentrix 2026
Deskripsi Lowongan Kerja Advisor I Content Moderator English Yogyakarta TerbaruJob Title:
Advisor I, Content Moderator – EnglishJob Description
The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their company profile, as well as the search relevance, is as effective as possible to drive applications from jobseekersEssential Functions/Core Responsibilities
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Labeling and filtration of content
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Candidate Profile
- Minimum Education is D3 or S1
- Good English communication skills
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
• Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
- Job requirements may vary by country and will not contravene any local laws
Career Framework Role
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
IDN Yogyakarta, Lippo Mall Floors 1 & 6Language Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Pendaftaran :
Apabila Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara daring melalui laman di bawah ini :
Ketentuan :
- Hanya kandidat terbaik lah yang akan dipanggil untuk mengikuti tahapan seleksi lebih lanjut.
- Rekrutmen Concentrix ini tidak dipungut biaya apa pun.
Jika Kalian belum berminat dengan Loker Advisor I Content Moderator English Yogyakarta Februari 2026 Concentrix tersebut, maka Anda dapat mencoba melihat info loker yang serupa dari beberapa perusahaan di Yogyakarta di bawah ini.
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