Lowongan Kerja Quality Assurance Supervisor Operations Yogyakarta Shopee Yogyakarta 2026
Shopee YogyakartaLowongan Kerja Shopee 2026 - Shopee sedang membuka kesempatan berkarir bagi Teman-teman melalui Lowongan Kerja Terbaru untuk mengisi posisi jabatan sebagai Quality Assurance Supervisor Operations Yogyakarta yang akan ditempatkan di Yogyakarta. Silakan baca keterangan rekrutmen selengkapnya di bawah ini :
Rekrutmen Shopee 2026
Deskripsi Lowongan Kerja Quality Assurance Supervisor Operations Yogyakarta Yogyakarta TerbaruDepartment Operations LevelExperienced (Team Lead) LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Develop and implement quality control processes and procedures to ensure that products and services meet established quality standards, especially for Return & Refund Team.
- Train, supervise and mentor QA team members to ensure that they have the necessary skills and knowledge to carry out their duties effectively.
- Work closely with production, engineering, and customer service teams to ensure that quality is embedded in all processes.
- Develop and maintain quality metrics to monitor and report on product and service quality performance.
- Lead investigations into quality issues, identify root causes and implement corrective actions to prevent recurrence.
- Participate in the development and implementation of new products and services, ensuring that quality requirements are integrated into the design and development process.
- Ensure compliance with all relevant regulatory requirements and industry standards related to quality.
Requirements:
- Min. 5 years of professional working experience
- Has experience in creating and managing SOP / Best Practice Guidelines
- Has experience in training material creation and delivery
- Highly compatible in using Microsoft Office tools (especially Excel and Powerpoint)
- Able to communicate in English in professional settings
- Experience in leading and developing a team
- Has a user-centric and growth mindset
- Demonstrate good problem solving and analytical thinking skills
- Previous experience in tech company would be beneficial
Cara Melamar :
Jika Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara online melalui laman berikut ini :
Keterangan :
- Hanya pelamar terbaik yang akan ditelepon untuk mengikuti tahapan penerimaan lebih lanjut.
- Rekrutmen Shopee ini tidak dipungut biaya apa pun.
Apabila Saudara belum tertarik dengan Loker Quality Assurance Supervisor Operations Yogyakarta Yogyakarta Juli 2026 Shopee di atas, maka Anda dapat mencoba melihat info pekerjaan yang serupa dari beberapa perusahaan di Yogyakarta di bawah ini.
Related Jobs:
Lowongan Kerja Surveyor
Melakukan survei pasar terkait distribusi dan penjualan produk rokok di area yang ditentukan Mengumpulkan data outlet (toko, warung, minimarket) terkait ketersediaan produk Melakukan pengecekan harga,
Lowongan Kerja Crew Oulet Promotor Paylater Staff
1. Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai Paylater 2. Melakukan penjualan produk Paylater 3. Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan
Lowongan Kerja Dealmaker
Responsibilities: Handle user complaints which manifest as incoming tickets in resolution tools. Maintain a positive, empathetic, and professional attitude toward customers at all times. Exceed
Lowongan Kerja Trainer
KUALIFIKASI : Pria. Usia max. 35 tahun. Pendidikan min. SMA/SMK sederajat. Memiliki pengalaman sebagai trainer atau minimal pengalaman 1 tahun. Memahami standar opersional (SOP) dan
Lowongan Kerja Engineer On Site
Key Responsibilities: Lead and motivate the collections team to achieve targets Monitor team performance and provide regular feedback Resolve escalated cases and support complex collections