Cari Loker Terbaru di lowongankerja15.net..!


Lowongan Kerja L1 L2 Supervisor Customer Operations Jogja Shopee Yogyakarta 2025

Shopee Yogyakarta

Lowongan Kerja Shopee 2025 - Shopee kembali membuka peluang karir untuk Saudara melalui Lowongan Kerja Terbaru untuk menempati posisi jabatan sebagai L1 L2 Supervisor Customer Operations Jogja yang akan ditugaskan di Yogyakarta. Silakan baca keterangan rekrutmen selengkapnya berikut ini :

Rekrutmen Shopee 2025

Deskripsi Lowongan Kerja L1 L2 Supervisor Customer Operations Jogja Yogyakarta Terbaru

Department Operations LevelExperienced (Team Lead) LocationIndonesia - Yogyakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description: Job Description 1) Manage, monitor SBR level and team performance against established KPIs and utilize the performance data to drive positive change in areas such as CSAT, Productivity, Quality, and Contact Rate 2) Analyze data to identify trends and make recommendations for process/product/policy improvements to improve customer experience 3) Collaborate with WFM team to review final weekly forecast, staffing, scheduling and develop solid tactics to maintain abandon rate and balance seasonality impact and the needs of operation team 4) Collaborate with PM to execute initiatives, strategies and tactics originating from regional, local and/or proposed by the operational team itself to improve performance objectives 5) Collaborate with Training & Quality team to identify the agents' quality issues and create quality improvement plan 6) Use learnings from team members to identify opportunities and advocate for product/process/policy improvements to improve customer experience 7) Handle escalated customer inquiries and complaints, working to resolve issues with respective stakeholders in a timely and satisfactory manner 8) Consolidate the necessary and complete information for the Weekly or Bi-Weekly internal review or report presentation Requirements: Requirements 1) Candidate must possess at least a Bachelor's Degree in any field 2) Preferable with 2 years of working experience in the related field is required for this position 3) Excellent understanding of contact center operation 4) Experienced and enjoy leading, inspiring and motivating others to meet goals and metrics 5) Data driven, familiar with basic data processing in Google Sheet, utilize QC 7 tools and certified Yellow Belt Lean Six Sigma will be an advantage 6) Willing to work on shift schedule

Aplikasi Lamaran :

Apabila Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara online melalui laman berikut ini :

Catatan :

  • Hanya pelamar terbaik yang akan diundang untuk mengikuti tahap penerimaan selanjutnya.
  • Rekrutmen Shopee ini tidak dipungut biaya apa pun.

Apabila Anda tidak berminat dengan Lowongan Kerja L1 L2 Supervisor Customer Operations Jogja Yogyakarta Oktober 2025 Shopee tersebut, maka Anda dapat mencoba melihat info loker yang mirip dari beberapa perusahaan di Yogyakarta di bawah ini.

Disclaimer !
lowongankerja15.net hanya memberikan informasi lowongan kerja. Semua yang berhubungan dengan pendaftaran lamaran ditangani sepenuhnya oleh pemasang lowongan kerja terkait. Harap maklum.

Related Jobs:


Lowongan Kerja SALES MANAGER Aesthetic Clinic

  7 Oktober 2025 |   PT. Swakarya Insan Mandiri Semarang |   Yogyakarta

KUALIFIKASI Diutamakan wanita Pendidikan min. S1 semua jurusan, (dari Manajemen, Marketing, atau bidang terkait lebih disukai) Pengalaman minimal 3-5 tahun di bidang sales, lebih diutamakan


Lowongan Kerja IT: Frontend Developer Jogja

  7 Oktober 2025 |   PCS Group |   Yogyakarta

Determining the structure and design of web pages. Ensuring user experience determines design choices. Developing features to enhance the user experience. Striking a balance between


Lowongan Kerja Task Force Inkaso

  7 Oktober 2025 |   Apotek K 24 |   Yogyakarta

Bagikan Lowongan Responsibilities Mengecek invoice dan supplier Membuat rekapan pembayaran Mentransfer dana ke supplier Requirements Minimal D3 Akuntansi Pengalaman bekerja minimal 2 tahun di bidang


Lowongan Kerja Bancassurance Financial BRI Life - DI Yogyakarta

  7 Oktober 2025 |   Radikari |   Yogyakarta

Kualifikasi : Pria atau wanita Pendidikan minimal D3/S1 (Segala Jurusan) Pengalaman kerja di industri asuransi atau perbankan menjadi nilai tambah] Freshgraduate welcome Terbuka untuk disemua


Lowongan Kerja DOKTER For Aesthetic Clinic

  7 Oktober 2025 |   PT. Swakarya Insan Mandiri Semarang |   Yogyakarta

Penempatan adalah di sebuah Aesthetic clinic ternama di indonesia yang telah lama eksis. Untuk kebutuhan ini dibutuhkan untuk penempatan cabang klinik Batang, Kudus, Jepara, Sragen,



Top