Lowongan Kerja Customer Service Supervisor Mandarin Remote The Swim Starter Surabaya 2025
The Swim Starter SurabayaRekrutmen The Swim Starter 2025 - The Swim Starter tengah membuka kesempatan berkarir untuk Kalian melalui Lowongan Kerja Terbaru guna mengisi formasi jabatan sebagai Customer Service Supervisor Mandarin Remote yang akan ditugaskan di Surabaya. Silakan baca info lowongan kerja selengkapnya di bawah ini :
Lowongan Kerja The Swim Starter 2025
Deskripsi Lowongan Kerja Customer Service Supervisor Mandarin Remote Surabaya TerbaruThe Swim Starter, a Singaporean-based company, is extending its business into Southeast Asian countries. Our commitment is to empower every child with the essential skill of swimming for safety at all times. Adapting and growing with the times, The Swim Starter is seeking individuals with capability and passion, such as yourself, to contribute to the company's continued expansion. Embark on your journey with us today.
Responsibilities :
1. Sales
- Lead Generation and Outreach:
Identify potential customers (parents or guardians) through local outreach, online marketing, collaborations or referrals.
- Sales Pipeline:
Present the benefits of the swimming programs to customers via message and/or over the phone. Trial arrangement based of customer’s preferences. Customize class packages to suit different customer needs (e.g., group classes, one-on-one lessons).
- Enrolment and Conversion:
Follow up with leads to convert them into enrolled students. Offer promotional deals, discounts, and loyalty programs to increase sign-ups.
- Customer Relationship Management:
Maintain relationships with current customers to encourage repeat enrolments. Manage feedback, handle complaints, and work towards customer satisfaction.
- Sales Reporting:
Track sales performance, class occupancy, and revenue generation. Prepare weekly and monthly sales reports for management.
2. Operations
- Class Scheduling and Coordination:
Coordinate with instructors to set up class schedules. Manage the availability of swimming pools, ensuring that lesson slots are allocated efficiently
- Enrollment Processing:
Handle registration and payments, ensuring all paperwork is completed and up-to-date. Manage class rosters and ensure smooth check-ins
- Reply to WhatsApp chats, Facebook Messenger and Instagram Direct Messages to answer any enquiries
- Safety and Compliance:
Ensure that the swimming classes comply with safety regulations.
- Sales of Equipment for Class:
Manage the purchase of swimming equipment for classes. Ensuring the items are logged in system for coaches to pack.
- Customer Support:
Address operational concerns from parents or guardians, like class rescheduling or refunds. Ensure smooth communication between parents and instructors regarding class progress.
- Performing various operational functions within an organization in an efficient and effective manner
- Collaborating with cross-functional teams to achieve operational objectives and address challenges.
Requirements:
- Fluent in English & Mandarin (verbal and written communication skills)
- Excellent interpersonal and communication skills, customer oriented
- High level of commitment and Flexibility to work in a fast-paced environment
- High adaptability, Proactive individual
- Organized and Attention to details
- Proven experience in an operations and/or customer service role, preferably in a supervisory or leadership position
- Strong problem-solving and conflict resolution abilities
- Ability to handle and resolve customer complaints with empathy and professionalism
- Familiarity with customer service software, databases, and tools
- Strong organizational and time management skills
Work Arrangements : Thursday to Monday 9AM to 6PM SGT (Remotely)
Job Type: Full-time
Experience:
- Operations: 1 year (Required)
- Leading the team: 2 years (Required)
Language:
- Fluent Mandarin (Required)
Cara Melamar :
Bagi yang tertarik, silakan lakukan pengisian form dengan mengunjungi tautan berikut :
Catatan :
- Hanya kandidat terbaik yang akan ditelepon untuk mengikuti tahap penerimaan lebih lanjut.
- Lowongan The Swim Starter ini tidak dipungut biaya apa pun.
Apabila Anda tidak tertarik dengan Rekrutmen Customer Service Supervisor Mandarin Remote Surabaya Juni 2025 The Swim Starter di atas, maka Anda dapat mencoba mencari info rekrutmen yang sejenis dari beberapa perusahaan di Surabaya di bawah ini.
Related Jobs:
Lowongan Kerja Field Collection
Kualifikasi: Minimal SMA/SMK sederajat. Minimal 6 bulan pengalaman sebagai Field Collection. Memiliki keterampilan komunikasi dan negosiasi yang baik. Mampu bekerja dengan target dan tekanan. Menguasai
Lowongan Kerja Cook / Koki Cepat
Kualifikasi: Pendidikan SMK/ D1 / D3 Jurusan Culinary, Tata Boga, Perhotelan atau Jurusan yang terkait. Setidaknya 2 tahun pengalaman kerja sebagai Cook di Dapur Komersil/
Lowongan Kerja Sales Executive
Deskripsi Pekerjaan: Mengelola dan mengontrol aktivitas pemasaran untuk meningkatkan pertumbuhan penjualan Melakukan daily visit ke pelanggan Membuat laporan penjualan berdasarkan surat jalan dari customer Menjaga
Lowongan Kerja IT Support
Informasi Lowongan Tipe Pekerjaan Remote/On-site Fungsi Pekerjaan Teknisi Jenjang Karir Pemula / Staf Job Deskripsi Min. SMK / S1 di bidang Teknologi Informasi, Ilmu Komputer,
Lowongan Kerja Engineer On Site EOS
Kualifikasi Pekerjaan: Minimal pendidikan D3 Teknik Komputer atau jurusan sejenis. Memiliki pengetahuan dasar tentang jaringan komputer , termasuk instalasi dan konfigurasi perangkat jaringan. Bersedia bekerja