Lowongan Kerja Customer Service Supervisor Mandarin Remote The Swim Starter Surabaya 2025
The Swim Starter SurabayaLowongan Kerja The Swim Starter 2025 - The Swim Starter sedang memberi peluang karir bagi Kalian melalui Lowongan Kerja Terbaru guna menempati formasi jabatan sebagai Customer Service Supervisor Mandarin Remote yang akan ditugaskan di Surabaya. Silakan lihat keterangan lowongan kerja selengkapnya di bawah ini :
Loker The Swim Starter 2025
Deskripsi Lowongan Kerja Customer Service Supervisor Mandarin Remote Surabaya TerbaruThe Swim Starter, a Singaporean-based company, is extending its business into Southeast Asian countries. Our commitment is to empower every child with the essential skill of swimming for safety at all times. Adapting and growing with the times, The Swim Starter is seeking individuals with capability and passion, such as yourself, to contribute to the company's continued expansion. Embark on your journey with us today.
Responsibilities :
1. Sales
- Lead Generation and Outreach:
Identify potential customers (parents or guardians) through local outreach, online marketing, collaborations or referrals.
- Sales Pipeline:
Present the benefits of the swimming programs to customers via message and/or over the phone. Trial arrangement based of customer’s preferences. Customize class packages to suit different customer needs (e.g., group classes, one-on-one lessons).
- Enrolment and Conversion:
Follow up with leads to convert them into enrolled students. Offer promotional deals, discounts, and loyalty programs to increase sign-ups.
- Customer Relationship Management:
Maintain relationships with current customers to encourage repeat enrolments. Manage feedback, handle complaints, and work towards customer satisfaction.
- Sales Reporting:
Track sales performance, class occupancy, and revenue generation. Prepare weekly and monthly sales reports for management.
2. Operations
- Class Scheduling and Coordination:
Coordinate with instructors to set up class schedules. Manage the availability of swimming pools, ensuring that lesson slots are allocated efficiently
- Enrollment Processing:
Handle registration and payments, ensuring all paperwork is completed and up-to-date. Manage class rosters and ensure smooth check-ins
- Reply to WhatsApp chats, Facebook Messenger and Instagram Direct Messages to answer any enquiries
- Safety and Compliance:
Ensure that the swimming classes comply with safety regulations.
- Sales of Equipment for Class:
Manage the purchase of swimming equipment for classes. Ensuring the items are logged in system for coaches to pack.
- Customer Support:
Address operational concerns from parents or guardians, like class rescheduling or refunds. Ensure smooth communication between parents and instructors regarding class progress.
- Performing various operational functions within an organization in an efficient and effective manner
- Collaborating with cross-functional teams to achieve operational objectives and address challenges.
Requirements:
- Fluent in English & Mandarin (verbal and written communication skills)
- Excellent interpersonal and communication skills, customer oriented
- High level of commitment and Flexibility to work in a fast-paced environment
- High adaptability, Proactive individual
- Organized and Attention to details
- Proven experience in an operations and/or customer service role, preferably in a supervisory or leadership position
- Strong problem-solving and conflict resolution abilities
- Ability to handle and resolve customer complaints with empathy and professionalism
- Familiarity with customer service software, databases, and tools
- Strong organizational and time management skills
Work Arrangements : Thursday to Monday 9AM to 6PM SGT (Remotely)
Job Type: Full-time
Experience:
- Operations: 1 year (Required)
- Leading the team: 2 years (Required)
Language:
- Fluent Mandarin (Required)
Tata Cara Pendaftaran :
Bagi yang tertarik, segera lakukan pendaftaran dengan mengunjungi tautan di bawah :
Keterangan Lain :
- Hanya kandidat terbaik lah yang akan dipanggil untuk mengikuti tahapan seleksi berikutnya.
- Seleksi Penerimaan The Swim Starter ini tidak dipungut biaya alias gratis.
Apabila Kalian belum berminat dengan Loker Customer Service Supervisor Mandarin Remote Surabaya Mei 2025 The Swim Starter di atas, maka Anda dapat mencoba mencari info rekrutmen yang mirip dari beberapa perusahaan di Surabaya berikut ini.
Related Jobs:
Lowongan Kerja SAMPOERNA ACADEMY - SCHOOL COUNSELOR - AY 25/26
JOB SUMMARY To provide students with quality learning activities based on carefully designed lesson plans to help students fulfill their best potential for intellectual, emotional,
Lowongan Kerja Cook Preparation Beef ; Vegetable ; Seafood
Kualifikasi: Pendidikan SMK/ D1 / D3 Jurusan Culinary, Tata Boga, Perhotelan atau Jurusan yang terkait. Setidaknya 1 tahun pengalaman kerja sebagai Cook di Resto/ Central
Lowongan Kerja Freelance Kreator Kontent
Domisili: Surabaya Freelance Kamu suka video makanan sampai nasi aja keliatan menggiurkan? Punya insting “ini harus viral!” tiap bikin konten? Kita butuh kamu! Kualifikasi: Usia
Lowongan Kerja Staff Akunting
CV DBDAPOER adalah perusahaan yang berfokus di bidang penjualan rempah2 dan peralatan dapur melalui e-commerce. Kami sedang membutuhkan seseorang yang berpengalaman di bidang Akunting dan
Lowongan Kerja Admin Sales Organic
Job Descriptions Melakukan tugas administratif terkait penjualan, termasuk mempersiapkan dokumen penjualan, proposal, dan kontrak. Mengelola dan memelihara database pelanggan serta mengupdate informasi pelanggan secara teratur.