Lowongan Kerja Customer Service Supervisor Mandarin Remote The Swim Starter Surabaya 2025
The Swim Starter SurabayaRekrutmen The Swim Starter 2025 - The Swim Starter saat ini memberi kesempatan berkarir untuk Teman-teman melalui Lowongan Kerja Terbaru guna menempati posisi jabatan sebagai Customer Service Supervisor Mandarin Remote yang akan ditempatkan di Surabaya. Silakan simak info loker selengkapnya di bawah ini :
Rekrutmen The Swim Starter 2025
Deskripsi Lowongan Kerja Customer Service Supervisor Mandarin Remote Surabaya TerbaruThe Swim Starter, a Singaporean-based company, is extending its business into Southeast Asian countries. Our commitment is to empower every child with the essential skill of swimming for safety at all times. Adapting and growing with the times, The Swim Starter is seeking individuals with capability and passion, such as yourself, to contribute to the company's continued expansion. Embark on your journey with us today.
Responsibilities :
1. Sales
- Lead Generation and Outreach:
Identify potential customers (parents or guardians) through local outreach, online marketing, collaborations or referrals.
- Sales Pipeline:
Present the benefits of the swimming programs to customers via message and/or over the phone. Trial arrangement based of customer’s preferences. Customize class packages to suit different customer needs (e.g., group classes, one-on-one lessons).
- Enrolment and Conversion:
Follow up with leads to convert them into enrolled students. Offer promotional deals, discounts, and loyalty programs to increase sign-ups.
- Customer Relationship Management:
Maintain relationships with current customers to encourage repeat enrolments. Manage feedback, handle complaints, and work towards customer satisfaction.
- Sales Reporting:
Track sales performance, class occupancy, and revenue generation. Prepare weekly and monthly sales reports for management.
2. Operations
- Class Scheduling and Coordination:
Coordinate with instructors to set up class schedules. Manage the availability of swimming pools, ensuring that lesson slots are allocated efficiently
- Enrollment Processing:
Handle registration and payments, ensuring all paperwork is completed and up-to-date. Manage class rosters and ensure smooth check-ins
- Reply to WhatsApp chats, Facebook Messenger and Instagram Direct Messages to answer any enquiries
- Safety and Compliance:
Ensure that the swimming classes comply with safety regulations.
- Sales of Equipment for Class:
Manage the purchase of swimming equipment for classes. Ensuring the items are logged in system for coaches to pack.
- Customer Support:
Address operational concerns from parents or guardians, like class rescheduling or refunds. Ensure smooth communication between parents and instructors regarding class progress.
- Performing various operational functions within an organization in an efficient and effective manner
- Collaborating with cross-functional teams to achieve operational objectives and address challenges.
Requirements:
- Fluent in English & Mandarin (verbal and written communication skills)
- Excellent interpersonal and communication skills, customer oriented
- High level of commitment and Flexibility to work in a fast-paced environment
- High adaptability, Proactive individual
- Organized and Attention to details
- Proven experience in an operations and/or customer service role, preferably in a supervisory or leadership position
- Strong problem-solving and conflict resolution abilities
- Ability to handle and resolve customer complaints with empathy and professionalism
- Familiarity with customer service software, databases, and tools
- Strong organizational and time management skills
Work Arrangements : Thursday to Monday 9AM to 6PM SGT (Remotely)
Job Type: Full-time
Experience:
- Operations: 1 year (Required)
- Leading the team: 2 years (Required)
Language:
- Fluent Mandarin (Required)
Aplikasi Lamaran :
Apabila Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara daring melalui tautan di bawah ini :
Keterangan :
- Hanya pemohon terbaik lah yang akan ditelepon untuk mengikuti tahap rekrutmen lebih lanjut.
- Lowongan The Swim Starter ini tidak dipungut biaya alias gratis.
Apabila Saudara tidak tertarik dengan Lowongan Customer Service Supervisor Mandarin Remote Surabaya September 2025 The Swim Starter tersebut, maka Anda dapat mencoba mencari info loker yang serupa dari beberapa perusahaan di Surabaya di bawah ini.
Related Jobs:
Lowongan Kerja CRO Customer Relation Officer
Lokasi: Surabaya CRO (Customer Relation Officer) Responsibilities: Send your CV and Portfolio to https://bit.ly/UMC_Recruitment Requirements: Wanita, maks. 27 tahun Pendidikan min. S1 semua jurusan Memiliki
Lowongan Kerja Sales & Business Development Executive
As a Sales Business Development Executive with Subscription-Based Services Experience, you will play a pivotal role in driving revenue by identifying, engaging, and onboarding clinics
Lowongan Kerja Community Officer Surabaya Freelance
Facilitate meaningful collaborations with sports communities as a way to channel kindness and social impact. Proactively reach out and build relationships with sports communities across
Lowongan Kerja Process Engineering Officer
Job Description Summary : Supervise all reports and coordinate for smooth production Job Description : Doing tank sounding every morning by using the correct sounding
Lowongan Kerja Relationship Manager
Date: Sep 1, 2025 Location: Kota Surabaya Company: PT Bank Danamon Indonesia Tbk Job Purposes Melaksanakan kegiatan pemasaran untuk produk simpanan dan jasa Bank kepada