Lowongan Kerja Sales Support Officer Epiroc AB Balikpapan 2026
Epiroc AB BalikpapanLowongan Kerja Epiroc AB 2026 - Epiroc AB saat ini memberi kesempatan berkarir bagi Anda melalui Lowongan Kerja Terbaru untuk mengisi posisi jabatan sebagai Sales Support Officer yang akan ditempatkan di Balikpapan. Silakan simak keterangan rekrutmen selengkapnya berikut ini :
Lowongan Kerja Epiroc AB 2026
Deskripsi Lowongan Kerja Sales Support Officer Balikpapan TerbaruThe Sales Support Officer provides administrative and operational support to the sales team, helping to streamline processes, improve client engagement, and ensure accurate record-keeping to support the team's overall performance.
Job Description: 1) Sales Administration and Documentation2) Customer Service and Support
- Prepare sales proposals, contracts, and presentations as required.
- Manage and maintain accurate sales records, including CRM database updates.
- Track the status of sales orders and ensure timely delivery by coordinating with logistics and supply chain teams.
- Process and track sales invoices, payments, and follow-up on outstanding balances.
3) Sales Team Coordination
- Act as the first point of contact for customers with queries about products, services, or orders.
- Assist with customer onboarding, providing initial product information, and setting up accounts as needed.
- Coordinate with internal departments to resolve client issues and ensure timely support and product delivery.
- Support clients with post-sales service requests, including warranty claims, repairs, or replacements.
4) Data Analysis and Reporting
- Schedule and arrange appointments, meetings, and travel for the sales team.
- Assist in preparing and distributing meeting agendas, reports, and follow-up documentation.
- Manage and distribute incoming leads to the appropriate sales representatives.
- Provide data and reporting support, including weekly sales reports, forecast updates, and performance tracking.
5) Process Improvement and Best Practices
- Track sales metrics and prepare regular reports for sales managers, including performance metrics, sales activities, and sales pipeline status.
- Conduct basic data analysis to identify trends, customer needs, and opportunities for growth.
- Assist with the preparation of monthly or quarterly sales forecasts.
6) Inventory and Order Management
- Identify and suggest improvements to existing processes for better efficiency and client service.
- Develop and maintain standard operating procedures (SOPs) for sales-related tasks.
- Stay informed on product updates, market trends, and best practices to better assist the sales team.
- Monitor product inventory levels and coordinate with the supply chain to ensure adequate stock.
- Handle product returns, exchanges, and refunds, ensuring compliance with company policies.
- Prepare and review sales agreements to ensure accuracy in terms and conditions.
Requirements: Educational background:Experience:
- Bachelor's degree in business administration, Marketing, or a related field.
Technical Knowledge & Skill:
- 1-3 years of experience in sales support, customer service, or sales administration.
- Excellent communication and interpersonal skills.
- Proficiency in CRM systems and Microsoft Office (Word, Excel, PowerPoint).
- Strong organizational and time-management abilities.
- Attention to detail with a high level of accuracy in documentation.
- Ability to work collaboratively with cross-functional teams.
- Ability to work collaboratively with cross-functional teams.
- Must be able to communicate effectively in both Indonesian and English, both verbal and written communication.
Placement : Balikpapan, Kalimantan Timur
Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.
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Perhatian :
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- Rekrutmen Epiroc AB ini tidak dipungut biaya alias gratis.
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