Lowongan Kerja Shopee Live Trainer Operations Solo Shopee Surakarta 2024
Shopee SurakartaRekrutmen Shopee 2024 - Shopee saat ini memberi peluang karir untuk Teman-teman melalui Lowongan Kerja Terbaru untuk menempati posisi jabatan sebagai Shopee Live Trainer Operations Solo yang akan ditugaskan di Surakarta. Silakan baca keterangan rekrutmen selengkapnya di bawah ini :
Lowongan Kerja Shopee 2024
Deskripsi Lowongan Kerja Shopee Live Trainer Operations Solo Surakarta TerbaruDepartment Operations LevelExperienced (Individual Contributor) LocationIndonesia - SoloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Assist the New Hire administration process
- Conduct an onboarding and training process, so that New Hire can understand the material quickly and accompany New Hire when doing tandem processes with buddies.
- Create New/ Modified/ Refreshment SOP slides to make it easier for Agents, QA and Shift Leads to understand the existing SOP.
- Make a Post Test to measure the understanding of Agents, QA and Shift Leads of the material that the trainer has conveyed
- Deliver New/ Modified/ Refreshment SOP to Agent, QA and Shift Leads
- Make a New/ Modified/ Refreshment SOP Training Report as a reference that Agent, QA and SL have understood the material and reported to the Policy Team and Regional Team so that the SOP is immediately valid/onboard.
- Create Post Test and Competency Test as a standardization of new Shopee Live employees so that they can work in accordance with the specified target.
- Conducted SOP Training and Refreshment for agents who experienced a dedicate transfer
- Became an arbitrator during calibration process so that the right and correct answers were obtained
- Monitoring performance agents with other stakeholders
Requirements:
- Good communication, presentation, and interpersonal skills
- Proficiency in MS Office or G-Suite including Word, Excel/G-Sheet, and PowerPoint/G-Slide
- Passion for helping agents thrive
- Fresh graduates are welcome
- Excellent time management and organizational skills
- Have high discipline, ownership spirit, ability to find an out of the box idea and do new ways to make daily operations more energetic, motivated, and have a sense of entertainment
Tata Cara Pendaftaran :
Bagi yang berminat, segera lakukan pendaftaran dengan membuka tautan berikut :
Keterangan Lain :
- Hanya kandidat terbaik yang akan diundang untuk mengikuti tahap seleksi berikutnya.
- Rekrutmen Shopee ini tidak dipungut biaya alias gratis.
Jika Saudara tidak tertarik dengan Rekrutmen Shopee Live Trainer Operations Solo Surakarta November 2024 Shopee di atas, maka Anda dapat mencoba melihat info rekrutmen yang sejenis dari beberapa perusahaan di Surakarta berikut ini.
Related Jobs:
Lowongan Kerja Sr. Quality Evaluator
Job Title: Sr. Quality Evaluator Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact
Lowongan Kerja AGENT RETAIL ORANG TUA GROUP
JOBDESK PRODUK BENEFIT DAN PROSESNYA. JOBDESK/TUGAS SALES MOTORIS Sales Motoris merupakan satuan kerja yang melakukan penjualan produk Orang Tua Group secara langsung ke Outlet dan
Lowongan Kerja Service Manager
Our client, a nationwide F&B retail company, is seeking an experienced and dynamic Service Manager to lead and set up service and quality standards across
Lowongan Kerja MARKETING HOST & VIP
TUGAS DAN TANGGUNG JAWAB : Melakukan promosi event restoran, bar dan lounge melalui segala sumber daya. Maintenance untuk host dan tamu VIP KUALIFIKASI : Wanita,
Lowongan Kerja Admin Online Shop
Menangani keluhan, pertanyaan, atau masalah yang dialami pelanggan dengan profesional dan ramah. Meningkatkan promosi dan pemasaran toko melalui media sosial, website, atau platform lainnya. Menambahkan,