Lowongan Kerja Assistant Merchant Trainer Manager Kredivo Group Medan 2026
Kredivo Group MedanRekrutmen Kredivo Group 2026 - Kredivo Group saat ini memberi kesempatan berkarir untuk Teman-teman melalui Lowongan Kerja Terbaru untuk menempati formasi jabatan sebagai Assistant Merchant Trainer Manager yang akan ditugaskan di Medan. Silakan simak keterangan loker selengkapnya di bawah ini :
Rekrutmen Kredivo Group 2026
Deskripsi Lowongan Kerja Assistant Merchant Trainer Manager Medan TerbaruThis role is is responsible for supporting merchant education initiatives to ensure merchants fully understand and implement Kredivo's transaction processes accurately. This role includes training delivery, in store visits and monitoring to increase merchant readiness and drive transaction usage on the ground.
About the Job :
Merchant Education & Training Delivery
- Conduct merchant training sessions (offline/online) in line with weekly/monthly schedule.
- Deliver clear and practical education on transaction flow, SOP, cancellation, settlement process, etc.
- Tailor training messaging to merchant owners, PICs, and cashier staff at various skill levels.
Store Visits
- Conduct structured store to store visits to activate newly onboarded, zero transacting, or dormant merchants.
- Provide hands on walkthroughs to ensure merchants can execute Kredivo transactions confidently in store.
- Guide merchants through their first transactions and follow up to drive continued usage.
Performance Monitoring, Analysis & Reporting
- Track training progress across assigned areas.
- Prepare post visit reports outlining gaps, challenges, and merchant feedback.
- Produce weekly/monthly reports including key insights and suggested corrective actions.
- Identify recurring merchant operational issues and propose potential solutions.
Territory Coverage & Travel Execution
- Willing to travel regularly
- Execute field activities with a high degree of independence.
Stakeholder Coordination & Collaboration
- Work closely with cross functional teams including Merchant Ops, Sales on the ground, Acquisition, Account Manager, Product, and Marketing.
- Share structured on ground insights to influence operational fixes and process improvements.
Merchant Support & Issue Handling
- Provide first level guidance when merchants face transaction difficulties.
- Direct merchants to the correct troubleshooting SOP to reduce escalations.
- Track recurring field challenges to strengthen knowledge tools and support centers.
Continuous Improvement, Initiatives & Outcomes
- Recommend strategic improvements to drive merchant education effectiveness
- Utilize internal tools (trackers, dashboards, G-forms) to improve execution.
- Increased active merchant usage in assigned areas.
- Significant reduction of dormant, zero transactions and new merchants.
- Improved merchant understanding of Kredivo's transaction flow and SOP.
- Reduced merchant driven operational errors and escalations.
- Standardized training delivery across regions.
About You :
- Bachelor's degree in Education, Communications, Business, and Training Preferred
- Minimum 2 years of experience in training, field operations/sales, or merchant engagement (preferably in fintech, retail activation, bank, financial services or FMCG field teams)
- Experience in facilitating both in-person and virtual training sessions.
- Understanding of merchant operational flows (POS, QRIS, paylater/checkout methods).
- Effective training facilitation & public presentation skills is a must.
- Proven skills in Data handling and reporting using spreadsheets.
- Experience in Troubleshooting, root cause analysis, and logical problem solving.
- Excellent communication and interpersonal relationship building.
- Customer centric and patient with a wide range of merchant profiles.
- Self driven, resilient, and comfortable working independently in the field
- Fast learner with the ability to adapt to process and system changes.
- Strong ownership mindset and execution discipline.
#LI-AS1
Tata Cara Pendaftaran :
Bagi yang berminat, segera melakukan pengisian form dengan mengunjungi tautan berikut :
Keterangan :
- Hanya pemohon terbaik yang akan diundang untuk mengikuti tahap rekrutmen berikutnya.
- Seleksi Penerimaan Kredivo Group ini tidak dipungut biaya alias gratis.
Apabila Anda tidak tertarik dengan Rekrutmen Assistant Merchant Trainer Manager Medan Januari 2026 Kredivo Group tersebut, maka Anda dapat mencoba melihat info rekrutmen yang serupa dari beberapa perusahaan di Medan berikut ini.
Related Jobs:
Lowongan Kerja Junior Mechanical And Civil Drafter Officer
Design and prepare plans for using computer-aided design and drafting (CAD) software. Compute mathematical formulas to develop and design detailed specifications for components or machinery.
Lowongan Kerja Shop Assistant Departement Store
Join Our Team at Hijack Sandals – Tommorow Plaza Medan Fair! Hijack Sandals is looking for enthusiastic and service-minded individuals to join our team at
Lowongan Kerja Supervisor-Engineering
Penempatan : M-Burger dan Bakeout Society NB : Setiap proses rekrutmen tidak ada memungut biaya apapun Kualifikasi : Berpengalaman di kitchen dan memasak +/- 1
Lowongan Kerja Mgr-Quality And L&D
Additional Information Job Number 26001760 Job Category Housekeeping & Laundry Location Four Points by Sheraton Medan, Jalan Jendral Gatot Subroto No. 395, Medan, North Sumatra,
Lowongan Kerja Attendant-Linen Room
Additional Information Job Number 26001773 Job Category Engineering & Facilities Location Four Points by Sheraton Medan, Jalan Jendral Gatot Subroto No. 395, Medan, North Sumatra,