Lowongan Kerja Guest Service Centre Attendant Marriott International, Inc Jakarta 201918 Oktober 2019 Marriott International, Inc Jakarta
Lowongan Kerja Marriott International, Inc 2019 - Marriott International, Inc saat ini membuka kesempatan berkarir bagi Kalian melalui Lowongan Kerja Terbaru untuk mengisi formasi jabatan sebagai Guest Service Centre Attendant yang akan ditugaskan di Jakarta. Silakan baca keterangan rekrutmen selengkapnya di bawah ini :
Lowongan Kerja Marriott International, Inc 2019Deskripsi Lowongan Kerja Guest Service Centre Attendant Jakarta Terbaru
Posting Date Oct 17, 2019
Job Number 19146475
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Jakarta Gandaria City Hotel, Jl. Sultan Iskandar Muda Kebayoran, Jakarta, Indonesia, Indonesia VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
Start Your Journey With Us At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Job Summary Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status
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