Lowongan Kerja Customer Service Supervisor Mandarin Remote The Swim Starter Medan 2025
The Swim Starter MedanLowongan Kerja The Swim Starter 2025 - The Swim Starter sedang membuka kesempatan berkarir untuk Teman-teman melalui Lowongan Kerja Terbaru untuk menempati posisi jabatan sebagai Customer Service Supervisor Mandarin Remote yang akan ditempatkan di Medan. Silakan simak keterangan lowongan kerja selengkapnya berikut ini :
Loker The Swim Starter 2025
Deskripsi Lowongan Kerja Customer Service Supervisor Mandarin Remote Medan TerbaruThe Swim Starter, a Singaporean-based company, is extending its business into Southeast Asian countries. Our commitment is to empower every child with the essential skill of swimming for safety at all times. Adapting and growing with the times, The Swim Starter is seeking individuals with capability and passion, such as yourself, to contribute to the company's continued expansion. Embark on your journey with us today.
Responsibilities :
1. Sales
- Lead Generation and Outreach:
Identify potential customers (parents or guardians) through local outreach, online marketing, collaborations or referrals.
- Sales Pipeline:
Present the benefits of the swimming programs to customers via message and/or over the phone. Trial arrangement based of customer’s preferences. Customize class packages to suit different customer needs (e.g., group classes, one-on-one lessons).
- Enrolment and Conversion:
Follow up with leads to convert them into enrolled students. Offer promotional deals, discounts, and loyalty programs to increase sign-ups.
- Customer Relationship Management:
Maintain relationships with current customers to encourage repeat enrolments. Manage feedback, handle complaints, and work towards customer satisfaction.
- Sales Reporting:
Track sales performance, class occupancy, and revenue generation. Prepare weekly and monthly sales reports for management.
2. Operations
- Class Scheduling and Coordination:
Coordinate with instructors to set up class schedules. Manage the availability of swimming pools, ensuring that lesson slots are allocated efficiently
- Enrollment Processing:
Handle registration and payments, ensuring all paperwork is completed and up-to-date. Manage class rosters and ensure smooth check-ins
- Reply to WhatsApp chats, Facebook Messenger and Instagram Direct Messages to answer any enquiries
- Safety and Compliance:
Ensure that the swimming classes comply with safety regulations.
- Sales of Equipment for Class:
Manage the purchase of swimming equipment for classes. Ensuring the items are logged in system for coaches to pack.
- Customer Support:
Address operational concerns from parents or guardians, like class rescheduling or refunds. Ensure smooth communication between parents and instructors regarding class progress.
- Performing various operational functions within an organization in an efficient and effective manner
- Collaborating with cross-functional teams to achieve operational objectives and address challenges.
Requirements:
- Fluent in English & Mandarin (verbal and written communication skills)
- Excellent interpersonal and communication skills, customer oriented
- High level of commitment and Flexibility to work in a fast-paced environment
- High adaptability, Proactive individual
- Organized and Attention to details
- Proven experience in an operations and/or customer service role, preferably in a supervisory or leadership position
- Strong problem-solving and conflict resolution abilities
- Ability to handle and resolve customer complaints with empathy and professionalism
- Familiarity with customer service software, databases, and tools
- Strong organizational and time management skills
Work Arrangements : Thursday to Monday 9AM to 6PM SGT (Remotely)
Job Type: Full-time
Experience:
- Operations: 1 year (Required)
- Leading the team: 2 years (Required)
Language:
- Fluent Mandarin (Required)
Cara Melamar :
Apabila Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara daring melalui laman di bawah ini :
Perhatian :
- Hanya pelamar terbaik lah yang akan ditelepon untuk mengikuti tahapan seleksi berikutnya.
- Rekrutmen The Swim Starter ini tidak dipungut biaya alias gratis.
Apabila Anda tidak tertarik dengan Loker Customer Service Supervisor Mandarin Remote Medan Maret 2025 The Swim Starter tersebut, maka Anda dapat mencoba melihat info loker yang mirip dari beberapa perusahaan di Medan di bawah ini.
Related Jobs:
Lowongan Kerja Retail Operations Supervisor
About the company Beautyhaul is one of the fastest-growing beauty companies in Indonesia that aspires to be the largest vertically integrated beauty ecosystem from supply
Lowongan Kerja Sales Strategist And Customer Satisfaction
Are you passionate about sales and delivering exceptional customer experiences? We are looking for a dynamic and results-driven Sales Strategist and Customer Satisfaction representative to
Lowongan Kerja Sales And Business Development
We are looking for a proactive and results-driven Sales Business Development professional to expand our global healthcare marketplace. In this role, you will be responsible
Lowongan Kerja Training & Support Development
Tanggung jawab: Menyusun dan membuat rencana training melakukan analisa kebutuhan training karyawan Mampu membuat design training Melakukan sosialisasi kebijakan perusahaan mampu melakukan kunjungan ke partner
Lowongan Kerja Staff Pengajar Sejarah
Staff Pengajar Sejarah Pria/Wanita bertanggung jawab Pendidikan Min S1 PTN Memiliki integritas, loyalitas, disiplin, jujur, mengembangkan diri Mampu berkomunikasi dengan baik Mampu bekerja dalam tim