Lowongan Kerja Sea Logistics ISC Customer Care Specialist Kuehne+Nagel Jakarta 2025
Kuehne+Nagel JakartaRekrutmen Kuehne+Nagel 2025 - Kuehne+Nagel tengah membuka kesempatan berkarir untuk Teman-teman melalui Lowongan Kerja Terbaru untuk mengisi formasi jabatan sebagai Sea Logistics ISC Customer Care Specialist yang akan ditugaskan di Jakarta. Silakan baca persyaratan loker selengkapnya berikut ini :
Lowongan Kerja Kuehne+Nagel 2025
Deskripsi Lowongan Kerja Sea Logistics ISC Customer Care Specialist Jakarta TerbaruYou will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.
Your Role
You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our International Supply Chain (ISC) products, services + features.Your Responsibilities
- Respond to customer inquiries regarding sea freight services in a timely and professional manner.
- Provide accurate information about sea freight schedules, rates, and policies.
- Assist customers with booking shipments, tracking cargo, and handling documentation.
- Identify and resolve customer issues related to sea logistics efficiently and effectively.
- Escalate complex issues to the appropriate department or supervisor when necessary.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Build and maintain strong relationships with customers through regular communication.
- Proactively reach out to customers to gather feedback and improve service quality.
- Conduct customer satisfaction surveys and report findings to management.
- Maintain accurate records of customer interactions and transactions.
- Prepare and submit regular reports on customer service activities and performance metrics.
- Analyze customer feedback and identify trends to improve service delivery.
- Work closely with other departments, such as Sales, Operations, and Finance, to ensure a seamless customer experience.
- Participate in team meetings and contribute to the development of customer service strategies.
Your Skills and Experiences
- Diploma or equivalent;
- Min of 1 Years Experience, Fresh Grads are encourage to apply.
- Proven experience in a customer service or support role, preferably in the logistics or sea freight industry.
- Excellent communication and interpersonal skills.
- Fluency in English is a must.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite especially Microsoft Excel Basic Formula.
- Full-time Contract position with standard office hours.
- May require occasional evening or weekend work to meet customer needs.
- Office-based role with potential for remote work options.
About Kuehne+Nagel
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.CONTACT
Razali Ismail
Pendaftaran :
Bagi yang tertarik, silakan lakukan pengisian form dengan membuka tautan berikut :
Ketentuan :
- Hanya pemohon terbaik yang akan ditelepon untuk mengikuti tahapan penerimaan lebih lanjut.
- Seleksi Penerimaan Kuehne+Nagel ini tidak dipungut biaya alias gratis.
Apabila Kalian belum berminat dengan Lowongan Sea Logistics ISC Customer Care Specialist Jakarta Juli 2025 Kuehne+Nagel di atas, maka Anda dapat mencoba melihat info pekerjaan yang sejenis dari beberapa perusahaan di Jakarta di bawah ini.
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