Lowongan Kerja Customer Interaction Lead Bayer Surabaya 2025
Bayer SurabayaLowongan Kerja Bayer 2025 - Bayer kembali membuka kesempatan berkarir untuk Saudara melalui Lowongan Kerja Terbaru guna mengisi formasi jabatan sebagai Customer Interaction Lead yang akan ditempatkan di Surabaya. Silakan baca keterangan loker selengkapnya di bawah ini :
Loker Bayer 2025
Deskripsi Lowongan Kerja Customer Interaction Lead Surabaya TerbaruCustomer Interaction Lead
PURPOSE
- To ensure seamless & efficient raw crop customer service (internal and external) through effective collaborations with cross functional teams to ensure the business needs/ targets are fulfilled. Focus on adapting new processes and technology to enhance customer experience ensuring efficiencies.
- To support cluster in season RC planner and be agile partner in accelerating significant growth for ID commercial corn seeds squad.
MAJOR TASKS
- Lead the service relationship, acting as primary contact for assigned customer accounts. Resolving any immediately resolvable request (e.g order management – Order Entry, Status check, order fulfillment – scheduling) within defined SLA.
- Manage and analyze account history, understand the supply needs, help make decisions to optimize orders and product deliveries.
- Ensure information on orders, supply availability, timing, updates on products, product quality, programs, etc. are well informed to stakeholder.
- Lead customer feedback to track satisfaction level and identify solutions to improve experience
- Ensure services based on customer prioritization with efficiency
- Lead in supporting trainings on new processes, tools, and systems related to supply chain and help customers to adopt accordingly.
- Ensure sales forecast for seeds products in Local Sales and Demand Planning tool to be integrated with APO planning.
- Manage and analyze all raw and packing material for seeds required for production as proposed by the system according to rolling sales forecast.
- Ensure all Purchase Requisitions to be issued for materials, tolling service as well as planned order for production based on agreed day of sales policy, to administer production order at toller for corn seeds based on SAP
- Ensure production output at toller for corns seeds is fulfilled in time, liaise with corn seeds production team to align on stock, output of corn seeds passing or not passing quality and make sure they are captured correctly in the SAP system.
SKILLS & REQUIREMENTS
- Bachelor’s Degree in Business Administration, Agricultural Science, Supply Chain Management, or a related field is preferred.
- Have 3-5 years of relevant work experience in customer service, preferably in the agricultural sector or seed industry. Prior experience in a supervisory or leadership role, managing a team or projects.
- Strong abilities in managing customer relationships and resolving issues effectively.
- Excellent verbal and written communication skills in both Bahasa Indonesia and English to interact with diverse stakeholders.
- Proven ability to work collaboratively with internal teams (production, commercial, warehouse, and delivery) and external partners (toller manufacturers).
- Strong analytical and problem-solving capabilities to address customer inquiries and operational challenges.
- Have ability to respond quickly to changes in the market or customer needs and to implement new strategies effectively.
- Experienced in managing projects, including planning, execution, and monitoring progress.
- Familiarity with supply chain processes/ERP, logistics, and agricultural production systems.
- Ability to analyze customer data and market trends to inform decision-making and strategy development.
- Skills in negotiating terms and conditions with vendors and partners.
Application Period: 11/25/2024 - 12/5/2024 Reference Code: 834617
Division: Crop Science Location: Indonesia : East Java : Surabaya
Functional Area: Supply Chain Management Position Grade: VS 1.1
Employment Type: Regular Work Time: Standard working hours
Contact Us
Address Telephone E-Mail
Head Office:
PT. Bayer Indonesia
[email protected]
Menara Astra, 33rd floor Jl. Jend. Sudirman Kav.5-6
Jakarta
Pendaftaran :
Bagi yang berminat, segera melakukan pengisian form dengan mengunjungi link di bawah :
Catatan :
- Hanya kandidat terbaik yang akan diundang untuk mengikuti tahapan rekrutmen selanjutnya.
- Lowongan Bayer ini tidak dipungut biaya alias gratis.
Jika Saudara belum tertarik dengan Rekrutmen Customer Interaction Lead Surabaya Desember 2025 Bayer di atas, maka Anda dapat mencoba mencari info rekrutmen yang serupa dari beberapa perusahaan di Surabaya di bawah ini.
Related Jobs:
Lowongan Kerja Sales WIFI Internet
- Pria/Wanita - Minimal 19 - 40 maksimal - Min. SMA/SMK - Memiliki Motor & SIM C (WAJIB) - Terbuka untuk yang belum memiliki pengalaman
Lowongan Kerja Sales Kredit
Job Des Sales Kredit: Mencari dan mengembangkan annggota baru Melakukan presentasi produk pinjaman Kriteria: Pengalaman Minimal 3 Tahun Mampu Bekerja dalam Tim Kirimkan CV via
Lowongan Kerja Guest Experience Supervisor
Kriteria : Laki-laki/Perempuan Minimal D3/S1 Akuntansi, Manajemen Keuangan, atau bidang tekait Memahami dasar-dasar pembukuan, laporan keuangan, dan administrasi keuangan Mampu mengoperasikan Microsoft Office (Word, Excel,
Lowongan Kerja Duty Manager
Additional Information Job Number 25191188 Job Category Rooms & Guest Services Operations Location Aloft Surabaya Pakuwon City, Jalan Laguna Kejawan Putih Mutiara No 17B, Surabaya,
Lowongan Kerja Accounting
Bertanggung jawab untuk mengelola pembukuan perusahaan Membuat laporan keuangan Memeriksa dan verifikasi transaksi keuangan Memiliki keahlian administrasi Mampu mengoperasikan program accurate Keterampilan komunikasi yang baik