Lowongan Kerja Guest Experience Coordinator 7.AM Baker's Bali Badung 2025
7.AM Baker's Bali BadungRekrutmen 7.AM Baker's Bali 2025 - 7.AM Baker's Bali sedang membuka kesempatan berkarir untuk Anda melalui Lowongan Kerja Terbaru guna menempati formasi jabatan sebagai Guest Experience Coordinator yang akan ditempatkan di Badung. Silakan baca persyaratan rekrutmen selengkapnya di bawah ini :
Loker 7.AM Baker's Bali 2025
Deskripsi Lowongan Kerja Guest Experience Coordinator Badung TerbaruThe Guest Experience Coordinator / Service Standards Trainer is responsible for ensuring that every guest interaction reflects the 7AM 7PM brand promise — exceptional service, memorable experiences, and consistent quality. This role combines guest relations expertise with service standards training to elevate performance across all outlets.
Key Responsibilities
Guest Experience Management
- Act as the primary in-house ambassador for guest satisfaction.
- Personally welcome VIP and special occasion guests; ensure personalized service.
- Proactively check in with guests during visits and resolve any concerns on the spot.
- Oversee post-visit follow-ups and guest feedback processing. 2.
Service Standards Development
- Develop, maintain, and update the 7AM 7PM Service Standards Manual.
- Set and monitor benchmarks for greeting, order taking, food delivery, upselling, and farewell.
- Implement a Mystery Guest Program to assess and improve service delivery.
Training & Coaching
- Conduct weekly service training sessions for FOH staff.
- Provide live, on-the-floor coaching during service hours.
- Run role-play exercises to prepare teams for guest service scenarios.
- Work with Outlet Managers to ensure service consistency across locations.
Reporting & Performance Tracking
- Prepare monthly service excellence reports for the General Manager.
- Track guest satisfaction scores, repeat visits, and service performance KPIs.
- Recommend operational improvements based on guest feedback trends.
Qualifications
- Minimum 3 years in hospitality guest relations or service training roles.
- Strong communication, presentation, and coaching skills.
- Proven ability to handle guest concerns with diplomacy and speed.
- Deep understanding of F&B service flow and operational standards.
- Fluency in English; other languages a plus.
Job Type: Full-time
Aplikasi Lamaran :
Bagi yang tertarik, silakan lakukan pendaftaran dengan membuka link di bawah :
Ketentuan :
- Hanya pelamar terbaik lah yang akan diundang untuk mengikuti tahap rekrutmen lebih lanjut.
- Rekrutmen 7.AM Baker's Bali ini tidak dipungut biaya alias gratis.
Jika Anda belum tertarik dengan Loker Guest Experience Coordinator Badung Desember 2025 7.AM Baker's Bali tersebut, maka Anda dapat mencoba mencari info pekerjaan yang serupa dari beberapa perusahaan di Badung berikut ini.
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