Lowongan Kerja Guest Experience Coordinator 7.AM Baker's Bali Badung 2025
7.AM Baker's Bali BadungRekrutmen 7.AM Baker's Bali 2025 - 7.AM Baker's Bali kembali membuka kesempatan berkarir bagi Kalian melalui Lowongan Kerja Terbaru guna menempati posisi jabatan sebagai Guest Experience Coordinator yang akan ditempatkan di Badung. Silakan simak keterangan loker selengkapnya di bawah ini :
Rekrutmen 7.AM Baker's Bali 2025
Deskripsi Lowongan Kerja Guest Experience Coordinator Badung TerbaruThe Guest Experience Coordinator / Service Standards Trainer is responsible for ensuring that every guest interaction reflects the 7AM 7PM brand promise — exceptional service, memorable experiences, and consistent quality. This role combines guest relations expertise with service standards training to elevate performance across all outlets.
Key Responsibilities
Guest Experience Management
- Act as the primary in-house ambassador for guest satisfaction.
- Personally welcome VIP and special occasion guests; ensure personalized service.
- Proactively check in with guests during visits and resolve any concerns on the spot.
- Oversee post-visit follow-ups and guest feedback processing. 2.
Service Standards Development
- Develop, maintain, and update the 7AM 7PM Service Standards Manual.
- Set and monitor benchmarks for greeting, order taking, food delivery, upselling, and farewell.
- Implement a Mystery Guest Program to assess and improve service delivery.
Training & Coaching
- Conduct weekly service training sessions for FOH staff.
- Provide live, on-the-floor coaching during service hours.
- Run role-play exercises to prepare teams for guest service scenarios.
- Work with Outlet Managers to ensure service consistency across locations.
Reporting & Performance Tracking
- Prepare monthly service excellence reports for the General Manager.
- Track guest satisfaction scores, repeat visits, and service performance KPIs.
- Recommend operational improvements based on guest feedback trends.
Qualifications
- Minimum 3 years in hospitality guest relations or service training roles.
- Strong communication, presentation, and coaching skills.
- Proven ability to handle guest concerns with diplomacy and speed.
- Deep understanding of F&B service flow and operational standards.
- Fluency in English; other languages a plus.
Job Type: Full-time
Pendaftaran :
Jika Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara daring melalui link di bawah ini :
Ketentuan :
- Hanya pelamar terbaik yang akan ditelepon untuk mengikuti tahap seleksi selanjutnya.
- Lowongan 7.AM Baker's Bali ini tidak dipungut biaya sama sekali.
Jika Kalian tidak tertarik dengan Rekrutmen Guest Experience Coordinator Badung November 2025 7.AM Baker's Bali di atas, maka Anda dapat mencoba melihat info rekrutmen yang serupa dari beberapa perusahaan di Badung di bawah ini.
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