Lowongan Kerja Data Entry And Customer Service Endless Cafe Jakarta 2025
Endless Cafe JakartaRekrutmen Endless Cafe 2025 - Endless Cafe sedang membuka peluang karir bagi Teman-teman melalui Lowongan Kerja Terbaru untuk menempati posisi jabatan sebagai Data Entry and Customer Service yang akan ditugaskan di Jakarta. Silakan baca keterangan loker selengkapnya di bawah ini :
Rekrutmen Endless Cafe 2025
Deskripsi Lowongan Kerja Data Entry and Customer Service Jakarta TerbaruJob Description: Data Entry and Customer Service RepresentativeOverview
We are currently seeking a highly motivated and customer-oriented individual to join our team as a Data Entry and Customer Service Representative for our Army Surplus store, which offers military gear and apparel in Canada, the USA, and Dubai. In this long-term position, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a professional and timely manner.
Responsibilities
- Respond to customer inquiries via email and live chat, providing accurate and helpful information.
- Handle customer complaints and resolve issues to ensure customer satisfaction.
- Process customer orders, returns, and exchanges in accordance with company policies and procedures.
- Maintain accurate and up-to-date records of customer interactions, transactions, and inquiries.
- Ensure all data entry tasks are completed accurately and efficiently.
- Collaborate with other departments to address customer needs and provide seamless service.
- Identify and escalate priority issues to the appropriate team members.
- Stay up-to-date with company policies, procedures, and promotions to ensure accurate and consistent information is provided to customers.
Qualifications
- C1 English speakers.
- Proven customer service experience.
- Strong written communication skills in English.
- Excellent problem-solving and decision-making abilities.
- Ability to work well under pressure and handle difficult situations with professionalism and empathy.
- Proficient in using computer systems and software applications.
- Ability to multitask and prioritize tasks effectively.
- Must be flexible with rotational shifts.
- Knowledge of excel.
- Must have a laptop, noise cancellation headset, and a reliable internet connection.
Job Type: Full-time
Application Question(s):
- What's your expected monthly salary in USD?
- Do you know how to use Excel?
Language:
- English (Preferred)
Pendaftaran :
Bagi yang berminat, silakan lakukan pendaftaran dengan membuka tautan berikut :
Keterangan :
- Hanya pemohon terbaik lah yang akan dipanggil untuk mengikuti tahapan rekrutmen lebih lanjut.
- Lowongan Endless Cafe ini tidak dipungut biaya alias gratis.
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