Lowongan Kerja Data Entry And Customer Service Endless Cafe Jakarta 2025
Endless Cafe JakartaRekrutmen Endless Cafe 2025 - Endless Cafe kembali membuka peluang karir untuk Kalian melalui Lowongan Kerja Terbaru guna menempati formasi jabatan sebagai Data Entry and Customer Service yang akan ditempatkan di Jakarta. Silakan baca info lowongan kerja selengkapnya di bawah ini :
Rekrutmen Endless Cafe 2025
Deskripsi Lowongan Kerja Data Entry and Customer Service Jakarta TerbaruJob Description: Data Entry and Customer Service RepresentativeOverview
We are currently seeking a highly motivated and customer-oriented individual to join our team as a Data Entry and Customer Service Representative for our Army Surplus store, which offers military gear and apparel in Canada, the USA, and Dubai. In this long-term position, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a professional and timely manner.
Responsibilities
- Respond to customer inquiries via email and live chat, providing accurate and helpful information.
- Handle customer complaints and resolve issues to ensure customer satisfaction.
- Process customer orders, returns, and exchanges in accordance with company policies and procedures.
- Maintain accurate and up-to-date records of customer interactions, transactions, and inquiries.
- Ensure all data entry tasks are completed accurately and efficiently.
- Collaborate with other departments to address customer needs and provide seamless service.
- Identify and escalate priority issues to the appropriate team members.
- Stay up-to-date with company policies, procedures, and promotions to ensure accurate and consistent information is provided to customers.
Qualifications
- C1 English speakers.
- Proven customer service experience.
- Strong written communication skills in English.
- Excellent problem-solving and decision-making abilities.
- Ability to work well under pressure and handle difficult situations with professionalism and empathy.
- Proficient in using computer systems and software applications.
- Ability to multitask and prioritize tasks effectively.
- Must be flexible with rotational shifts.
- Knowledge of excel.
- Must have a laptop, noise cancellation headset, and a reliable internet connection.
Job Type: Full-time
Application Question(s):
- What's your expected monthly salary in USD?
- Do you know how to use Excel?
Language:
- English (Preferred)
Pendaftaran :
Bagi yang tertarik, silakan melakukan pengisian form dengan membuka tautan berikut :
Keterangan :
- Hanya kandidat terbaik yang akan ditelepon untuk mengikuti tahap seleksi berikutnya.
- Lowongan Endless Cafe ini tidak dipungut biaya apa pun.
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