Lowongan Kerja Duty Manager Marriott International, Inc Medan 2026
Marriott International, Inc MedanLowongan Kerja Marriott International, Inc 2026 - Marriott International, Inc saat ini memberi kesempatan berkarir bagi Teman-teman melalui Lowongan Kerja Terbaru guna menempati formasi jabatan sebagai Duty Manager yang akan ditempatkan di Medan. Silakan baca info lowongan kerja selengkapnya berikut ini :
Loker Marriott International, Inc 2026
Deskripsi Lowongan Kerja Duty Manager Medan TerbaruAdditional Information
Job Number25199103
Job CategoryRooms & Guest Services Operations
LocationJW Marriott Hotel Medan, Jalan Putri Hijau No. 10, Medan, Sumatera Utara, Indonesia, 20111
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Property Operations and Guest Relations Needs
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance.
- Ensures compliance with all policies, standards and procedures.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Supporting Profitability Goals
- Understands and complies with loss prevention policies and procedures.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managing the Guest Experience
- Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
- Empowers employees to provide excellent customer service.
- Provides immediate assistance to guests as requested.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Ensures employees understand customer service expectations and parameters.
- Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Records guest issues in the guest response tracking system.
Assisting Human Resources Activities
- Participates as needed in the investigation of employee and guest accidents.
- Observes service behaviors of employees and providing feedback to individuals.
- Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures employees are cross-trained to support successfully daily operations.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
- Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Cara Melamar :
Bagi yang berminat, silakan lakukan pengisian form dengan mengunjungi link berikut :
Keterangan Lain :
- Hanya kandidat terbaik yang akan dipanggil untuk mengikuti tahapan penerimaan lebih lanjut.
- Seleksi Penerimaan Marriott International, Inc ini tidak dipungut biaya apa pun.
Apabila Anda belum tertarik dengan Lowongan Duty Manager Medan Januari 2026 Marriott International, Inc di atas, maka Anda dapat mencoba mencari info loker yang mirip dari beberapa perusahaan di Medan di bawah ini.
Related Jobs:
Lowongan Kerja Sales Promotion Girl Butik Medan
URGENTLY NEEDED Sales Promotion Girl untuk penempatan butik Medan Persyaratan: Perempuan, Berhijab. Berusia 18-25 tahun. Belum menikah. Berpengalaman sebagai SPG minimal 2 tahun di bidang
Lowongan Kerja Captain
Additional Information Job Number 26207248 Job Category Food and Beverage & Culinary Location Four Points by Sheraton Medan, Jalan Jendral Gatot Subroto No. 395, Medan,
Lowongan Kerja Internship - Medan
OPERATION INTERN Job Purpose: Provide day-to-day administrative support for Freight Forwarding Operation Team Key Tasks Under close guidance and supervision, provide administrative support on processes
Lowongan Kerja AsstMgr-Spa
Additional Information Job Number 25206379 Job Category Spa Location JW Marriott Hotel Medan, Jalan Putri Hijau No. 10, Medan, Sumatera Utara, Indonesia, 20111 Schedule Full
Lowongan Kerja Kepala Toko
Ketentuan : 1. Pendidikan Minimal D3/ S1 2. Memahami SOP dan Aturan Standart Restoran 3. Memiliki Kepribadian LeaderShip yang baik dalam memimpin jalannya Operasional Restoran,