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Lowongan Kerja Operations Manager Marriott International, Inc Kuta 2025

Marriott International, Inc Kuta

Rekrutmen Marriott International, Inc 2025 - Marriott International, Inc tengah membuka kesempatan berkarir bagi Teman-teman melalui Lowongan Kerja Terbaru untuk menempati posisi jabatan sebagai Operations Manager yang akan ditempatkan di Kuta. Silakan lihat info loker selengkapnya berikut ini :

Rekrutmen Marriott International, Inc 2025

Deskripsi Lowongan Kerja Operations Manager Kuta Terbaru

Additional Information
Job Number25053290
Job CategoryRooms & Guest Services Operations
LocationFairfield by Marriott Bali Kuta Ngurah Rai, Jl. Bypass Ngurah Rai Simpang Siur No.8, Kuta, Kec., Kuta, Bali, Indonesia, 80361
ScheduleFull Time
Located Remotely?N
Position Type Management


JOB SUMMARY


Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.


CANDIDATE PROFILE


Education and Experience

  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.


CORE WORK ACTIVITIES


Leading Operations Team

  • Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
  • Ensures that the team has the capabilities to meet expectations.
  • Leads by example demonstrating self-confidence, energy and enthusiasm.
  • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.


Managing Property Operations Function(s)

  • Follows property specific second effort and recovery plan.
  • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
  • Takes proactive approaches when dealing with employee concerns.
  • Extends professionalism and courtesy to employees at all times.
  • Communicates/updates all goals and results with employees.
  • Meets semiannually with staff on a one-to-one basis.
  • Assists/teaches the team scheduling against guest and hours/occupied room goals.
  • Performs hourly job functions as needed.


Managing and Monitoring Activities that Affect the Guest Experience

  • Provides excellent customer service by being readily available/approachable for all guests.
  • Takes proactive approaches when dealing with guest concerns.
  • Extends professionalism and courtesy to guests at all times.
  • Responds timely to customer service department request.
  • Ensures all team members meet or exceed all hospitality requirements.


Managing Profitability

  • Assists in performing required annual Quality audit with GM & RD.
  • Ensures a viable key control program is in place.
  • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.


Conducting Human Resources Activities

  • Interviews and assists in making hiring decisions.
  • Receives hiring recommendations from team supervisors.
  • Ensures orientations for new team members are thorough and completed in a timely fashion.


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Aplikasi Lamaran :

Bagi yang berminat, segera melakukan pendaftaran dengan mengunjungi tautan berikut :

Keterangan Lain :

  • Hanya kandidat terbaik yang akan dipanggil untuk mengikuti tahapan penerimaan lebih lanjut.
  • Lowongan Marriott International, Inc ini tidak dipungut biaya alias gratis.

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