Lowongan Kerja Team Leader Content Moderator PT Accord Innovations Surakarta 2024
PT Accord Innovations SurakartaLowongan Kerja PT Accord Innovations 2024 - PT Accord Innovations sedang membuka peluang karir bagi Saudara melalui Lowongan Kerja Terbaru guna mengisi formasi jabatan sebagai Team Leader Content Moderator yang akan ditugaskan di Surakarta. Silakan simak keterangan loker selengkapnya di bawah ini :
Lowongan Kerja PT Accord Innovations 2024
Deskripsi Lowongan Kerja Team Leader Content Moderator Surakarta TerbaruWe are supporting our client in their search for a Team Leader (Content Moderator) based in Surakarta/Solo with the following details:
Responsibilities:
- Regularly coach team members to achieve performance targets (weekly at minimum).
- Address performance issues with action plans and corrective measures.
- Ensure customer service meets contractual KPIs and financial expectations.
- Manage key metrics such as SLAs, CSAT, and handle escalations effectively.
- Analyze SLA misses and prepare reports.
- Communicate expectations and provide timely updates to the team.
- Handle escalated customer calls when necessary.
- Organize team meetings and activities to share updates and gather feedback.
- Stay updated on processes, policies, and procedures, attending required training.
- Foster a positive and supportive team environment aligned with company values.
Qualifications:
- Bachelor’s degree in any field.
- Minimum 1 year of experience managing a content moderation team.
- Willingness to work shifts according to customer business needs.
- Strong communication skills (written and verbal).
- Leadership skills in multitasking, prioritization, and meeting deadlines.
- Proficient in Excel and reporting; knowledge of metrics and continuous improvement practices.
- Fluent in English and the local language.
- Willing to be based in Solo.
Job Type: Full-time
Education:
- S1 (Required)
Language:
- English (Required)
Cara Melamar :
Apabila Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara daring melalui tautan berikut ini :
Catatan :
- Hanya kandidat terbaik yang akan ditelepon untuk mengikuti tahapan penerimaan berikutnya.
- Lowongan PT Accord Innovations ini tidak dipungut biaya alias gratis.
Apabila Kalian tidak tertarik dengan Lowongan Team Leader Content Moderator Surakarta Desember 2024 PT Accord Innovations di atas, maka Anda dapat mencoba melihat info rekrutmen yang sejenis dari beberapa perusahaan di Surakarta di bawah ini.
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