Lowongan Kerja IT Support Engineer Binar Academy Jakarta 2026
Binar Academy JakartaRekrutmen Binar Academy 2026 - Binar Academy sedang membuka peluang karir bagi Teman-teman melalui Lowongan Kerja Terbaru guna menempati formasi jabatan sebagai IT Support Engineer yang akan ditempatkan di Jakarta. Silakan lihat persyaratan loker selengkapnya berikut ini :
Lowongan Kerja Binar Academy 2026
Deskripsi Lowongan Kerja IT Support Engineer Jakarta TerbaruAbout the Role
The IT Support Engineer is responsible for system administration, troubleshooting, issue prioritization, root cause analysis, and escalation in various application environments. This role includes providing first and second-level technical support, contributing to cross-functional company projects, and interacting with software developers, executives, vendors, and other support teams.
Responsibilities
- Resolve technical issues and provide support to stakeholders through the provided help desk tools.
- Assist in monitoring and improving system reliability, stability, and scalability issues to the engineering team.
- Collaborate with the Customer Service team to resolve technical issues and/or provide temporary solutions that cannot be resolved through normal operations.
- Execute and track production support activities according to defined SLAs.
- Ask specific questions to customers to quickly understand the root cause of issues.
- Create technical knowledge documentation.
- Ensure all issues and problems are properly documented.
Requirements
Education
- A degree (Associate/Bachelor’s degree) in Computer Science, Software Engineering, Information Technology, or related fields.
Technical
- At least 1 year of relevant work experience, with at least one year in support, operations, or IT.
- Strong understanding of support workflows and procedures.
- Ability to provide simple, step-by-step technical assistance both verbally and in writing.
- Familiarity with online tools such as Zendesk, Google Calendar, web-based email, Slack, etc.
- Knowledge of basic hardware and mobile software debugging and experience in product support.
Soft Skill
- Ability to remain calm in emergencies and make appropriate decisions to handle unexpected exceptions.
- Strong problem-solving skills.
- Professional bilingual communication skills in Indonesian and English (speaking and writing).
Work Arrangement
- Placement: Revenue Tower, SCBD, South Jakarta
- Employment type: 12-month contract (extendable)
- Work setup: Hybrid
- Expected onboard: February/March 2026
Job Type: Contract
Contract length: 12 months
Tata Cara Pendaftaran :
Bagi yang tertarik, silakan lakukan pendaftaran dengan mengunjungi link di bawah :
Ketentuan :
- Hanya kandidat terbaik lah yang akan ditelepon untuk mengikuti tahap rekrutmen lebih lanjut.
- Lowongan Binar Academy ini tidak dipungut biaya apa pun.
Jika Kalian tidak berminat dengan Lowongan Kerja IT Support Engineer Jakarta Maret 2026 Binar Academy tersebut, maka Anda dapat mencoba mencari info pekerjaan yang mirip dari beberapa perusahaan di Jakarta di bawah ini.
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