Lowongan Kerja Front Office Manager Hotel Majapahit Surabaya Surabaya 2024
Hotel Majapahit Surabaya SurabayaRekrutmen Hotel Majapahit Surabaya 2024 - Hotel Majapahit Surabaya tengah memberi kesempatan berkarir bagi Anda melalui Lowongan Kerja Terbaru untuk menempati posisi jabatan sebagai Front Office Manager yang akan ditugaskan di Surabaya. Silakan baca keterangan loker selengkapnya di bawah ini :
Rekrutmen Hotel Majapahit Surabaya 2024
Deskripsi Lowongan Kerja Front Office Manager Surabaya TerbaruFront Office Manager (FOM) directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department.
Job Description :
- Lead, direct and manage daily front office operations
- Manage and train front office staff
- A customer-oriented mindset with a commitment to delivering outstanding service.
- Handle guest complaints and resolve issues promptly
- Coordinate with other departments to ensure smooth operations
- Maintain accurate records and reports
- Implement and maintain standard operating procedures
- Monitor and manage front office budgets
- Ensure compliance with all relevant regulations
- Schedule the front office staff and supervise workload during shifts
- Conduct regular staff meetings and training sessions
- Monitor guest feedback and implement improvements
- Ensure the front desk is clean and organized
- Manage room reservations and cancellations
- Assist with check-in and check-out processes
- Handle cash and credit transactions accurately
- Maintain a positive and professional demeanor at all times
- Assist with marketing and promotional activities
- Ensure security and safety protocols are followed
- Perform other duties as assigned
Qualifications
- Bachelor's degree in Hospitality Management or related field.
- Minimum of 3 years of experience in a front office management role within a luxury hotel setting
- Excellent verbal and written communication skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations with grace.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to work flexible hours, including weekends and holidays.
- Customer-focused with a commitment to excellence.
- Knowledge of front office operations and procedures.
- Ability to train and develop staff.
- Ability to work independently and as part of a team.
- Professional appearance and demeanor.
- Strong conflict resolution skills.
- Ability to maintain confidentiality.
- Knowledge of relevant regulations and compliance requirements.
- Proficiency in Opera and Microsoft Office Suite
Placement : Surabaya - East Java, Indonesia
Jenis Pekerjaan: Kontrak
Tenggat Lamaran: 31/10/2024
Tata Cara Pendaftaran :
Apabila Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara online melalui tautan berikut ini :
Keterangan :
- Hanya pemohon terbaik yang akan ditelepon untuk mengikuti tahap penerimaan berikutnya.
- Rekrutmen Hotel Majapahit Surabaya ini tidak dipungut biaya alias gratis.
Apabila Saudara belum berminat dengan Lowongan Front Office Manager Surabaya Desember 2024 Hotel Majapahit Surabaya tersebut, maka Anda dapat mencoba mencari info loker yang serupa dari beberapa perusahaan di Surabaya di bawah ini.
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