Lowongan Kerja Front Office Manager Hotel Majapahit Surabaya Surabaya 2024
Hotel Majapahit Surabaya SurabayaRekrutmen Hotel Majapahit Surabaya 2024 - Hotel Majapahit Surabaya tengah membuka peluang karir bagi Teman-teman melalui Lowongan Kerja Terbaru untuk mengisi posisi jabatan sebagai Front Office Manager yang akan ditugaskan di Surabaya. Silakan simak persyaratan rekrutmen selengkapnya berikut ini :
Lowongan Kerja Hotel Majapahit Surabaya 2024
Deskripsi Lowongan Kerja Front Office Manager Surabaya TerbaruFront Office Manager (FOM) directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department.
Job Description :
- Lead, direct and manage daily front office operations
- Manage and train front office staff
- A customer-oriented mindset with a commitment to delivering outstanding service.
- Handle guest complaints and resolve issues promptly
- Coordinate with other departments to ensure smooth operations
- Maintain accurate records and reports
- Implement and maintain standard operating procedures
- Monitor and manage front office budgets
- Ensure compliance with all relevant regulations
- Schedule the front office staff and supervise workload during shifts
- Conduct regular staff meetings and training sessions
- Monitor guest feedback and implement improvements
- Ensure the front desk is clean and organized
- Manage room reservations and cancellations
- Assist with check-in and check-out processes
- Handle cash and credit transactions accurately
- Maintain a positive and professional demeanor at all times
- Assist with marketing and promotional activities
- Ensure security and safety protocols are followed
- Perform other duties as assigned
Qualifications
- Bachelor's degree in Hospitality Management or related field.
- Minimum of 3 years of experience in a front office management role within a luxury hotel setting
- Excellent verbal and written communication skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations with grace.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to work flexible hours, including weekends and holidays.
- Customer-focused with a commitment to excellence.
- Knowledge of front office operations and procedures.
- Ability to train and develop staff.
- Ability to work independently and as part of a team.
- Professional appearance and demeanor.
- Strong conflict resolution skills.
- Ability to maintain confidentiality.
- Knowledge of relevant regulations and compliance requirements.
- Proficiency in Opera and Microsoft Office Suite
Placement : Surabaya - East Java, Indonesia
Jenis Pekerjaan: Kontrak
Tenggat Lamaran: 31/10/2024
Pendaftaran :
Jika Anda berminat dan memenuhi persyaratan diatas, silakan melakukan pendaftaran secara online melalui laman di bawah ini :
Catatan :
- Hanya pemohon terbaik yang akan dipanggil untuk mengikuti tahap rekrutmen selanjutnya.
- Lowongan Hotel Majapahit Surabaya ini tidak dipungut biaya sama sekali.
Apabila Kalian tidak berminat dengan Lowongan Kerja Front Office Manager Surabaya Oktober 2024 Hotel Majapahit Surabaya tersebut, maka Anda dapat mencoba melihat info rekrutmen yang mirip dari beberapa perusahaan di Surabaya di bawah ini.
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