Lowongan Kerja Customer Service Officer PT 8 Elements Jakarta 2025
PT 8 Elements JakartaRekrutmen PT 8 Elements 2025 - PT 8 Elements sedang memberi kesempatan berkarir bagi Kalian melalui Lowongan Kerja Terbaru guna menempati posisi jabatan sebagai Customer Service Officer yang akan ditugaskan di Jakarta. Silakan lihat info rekrutmen selengkapnya berikut ini :
Loker PT 8 Elements 2025
Deskripsi Lowongan Kerja Customer Service Officer Jakarta Terbaru
- Handling customer inquiries through multiple channels: phone, WhatsApp, email, and social media (if applicable).
- Providing timely and accurate responses to customer requests.
- Ensuring a smooth and positive customer experience.
- Understanding and supporting all 8elements products.
- Acting as a liaison between customers and internal teams (e.g., technical support, product, and marketing).
- Escalating issues effectively to the appropriate departments to ensure quick resolution.
- Maintaining clear communication with relevant stakeholders to improve customer satisfaction.
- Utilizing CRM tools to track customer interactions, manage tickets, and ensure seamless follow-ups.
- Continuously identifying areas for improvement in customer service workflows.
- Keeping up-to-date with product knowledge to provide informed support.
- Minimum Qualifications: A diploma (D1) or bachelor's degree (S1) in Communications, Business Administration, or a related field
- At least 1 year of experience in customer service or support roles.
- Strong communication skills with a customer-first mindset.
- Experience handling customer inquiries across multiple platforms.
- Familiarity with CRM tools and customer service software.
- Ability to multitask, stay organized, and work efficiently under pressure.
8elements is a very established digital content provider and mobile game specialist in Asia Pacific. We market value-added services, user-generated contents, game clubs, mobile content subscriptions, e-learning and edutainment products using our own platforms and in close co-operation with mobile network operators and aggregators.
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Ketentuan :
- Hanya kandidat terbaik yang akan dipanggil untuk mengikuti tahap seleksi selanjutnya.
- Rekrutmen PT 8 Elements ini tidak dipungut biaya sama sekali.
Apabila Saudara belum tertarik dengan Loker Customer Service Officer Jakarta Mei 2025 PT 8 Elements di atas, maka Anda dapat mencoba mencari info loker yang serupa dari beberapa perusahaan di Jakarta di bawah ini.
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