Lowongan Kerja Duty Manager Marriott International, Inc Yogyakarta 2026
Marriott International, Inc YogyakartaRekrutmen Marriott International, Inc 2026 - Marriott International, Inc sedang membuka kesempatan berkarir bagi Teman-teman melalui Lowongan Kerja Terbaru untuk mengisi posisi jabatan sebagai Duty Manager yang akan ditempatkan di Yogyakarta. Silakan lihat persyaratan lowongan kerja selengkapnya berikut ini :
Lowongan Kerja Marriott International, Inc 2026
Deskripsi Lowongan Kerja Duty Manager Yogyakarta TerbaruJob Number 24171499
Job Category Rooms & Guest Services Operations
Location Sheraton Mustika Yogyakarta Resort & Spa, Jalan Laksda Adisucipto Km 8.7, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Property Operations and Guest Relations Needs
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance.
- Ensures compliance with all policies, standards and procedures.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Supporting Profitability Goals
- Understands and complies with loss prevention policies and procedures.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managing the Guest Experience
- Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
- Empowers associates to provide excellent customer service.
- Provides immediate assistance to guests as requested.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Ensures associates understand customer service expectations and parameters.
- Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Records guest issues in the guest response tracking system.
Assisting Human Resources Activities
- Participates as needed in the investigation of associate and guest accidents.
- Observes service behaviors of associates and providing feedback to individuals.
- Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures associates are cross-trained to support successfully daily operations.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
- Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Cara Melamar :
Bagi yang tertarik, silakan lakukan pendaftaran dengan membuka link berikut :
Catatan :
- Hanya pemohon terbaik lah yang akan diundang untuk mengikuti tahap penerimaan berikutnya.
- Seleksi Penerimaan Marriott International, Inc ini tidak dipungut biaya sama sekali.
Apabila Saudara belum tertarik dengan Loker Duty Manager Yogyakarta Januari 2026 Marriott International, Inc tersebut, maka Anda dapat mencoba mencari info loker yang mirip dari beberapa perusahaan di Yogyakarta di bawah ini.
Related Jobs:
Lowongan Kerja Sales Executive-EBC
Additional Information Job Number 25202220 Job Category Sales & Marketing Location Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia, 55283 Schedule Full
Lowongan Kerja Agent Non-Voice Email & Whatsapps
Persyaratan: 1. Lulusan pendidikan minimal D3, Semua Jurusan 2. Usia Max 30 tahun 3. Memiliki pengalaman di bidang Non-Voice (Live Chat, Email, Sosmed, Whatsapp, dll)
Lowongan Kerja Sales Canvasser Gopay Spiker - Gojek
Laki-laki/Perempuan Usia 23-35th Pengalaman Sales Canvasser/Sales TO min 2th Perhitungan Salary sesuai achievement per hari Terbiasa dengan target Mempunya kendaraan sendiri Terbiasa kerja lapangan SIM
Lowongan Kerja Manager Outlet - The Praja Point
Tugas : Memastikan outlet beroperasi lancar, menguntungkan, mematuhi aturan, dan memberikan pengalaman terbaik bagi pelanggan, dengan fokus khusus pada manajemen inventaris alkohol dan staf yang
Lowongan Kerja HR STAFF
PT Global Alih Daya - Jakarta Membuka lowongan kerja posisi HR Staff dengan requirement sebagai berikut: - Pendidikan : S1 Psikologi/Management/Legal - Familiar dengan pekerjaan