Lowongan Kerja Duty Manager Marriott International, Inc Yogyakarta 2026
Marriott International, Inc YogyakartaLowongan Kerja Marriott International, Inc 2026 - Marriott International, Inc sedang memberi peluang karir untuk Anda melalui Lowongan Kerja Terbaru untuk mengisi posisi jabatan sebagai Duty Manager yang akan ditugaskan di Yogyakarta. Silakan baca info lowongan kerja selengkapnya berikut ini :
Loker Marriott International, Inc 2026
Deskripsi Lowongan Kerja Duty Manager Yogyakarta TerbaruJob Number 24171499
Job Category Rooms & Guest Services Operations
Location Sheraton Mustika Yogyakarta Resort & Spa, Jalan Laksda Adisucipto Km 8.7, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Property Operations and Guest Relations Needs
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance.
- Ensures compliance with all policies, standards and procedures.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Supporting Profitability Goals
- Understands and complies with loss prevention policies and procedures.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managing the Guest Experience
- Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
- Empowers associates to provide excellent customer service.
- Provides immediate assistance to guests as requested.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Ensures associates understand customer service expectations and parameters.
- Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Records guest issues in the guest response tracking system.
Assisting Human Resources Activities
- Participates as needed in the investigation of associate and guest accidents.
- Observes service behaviors of associates and providing feedback to individuals.
- Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures associates are cross-trained to support successfully daily operations.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
- Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Aplikasi Lamaran :
Bagi yang tertarik, segera melakukan pengisian form dengan membuka tautan di bawah :
Ketentuan :
- Hanya kandidat terbaik yang akan dipanggil untuk mengikuti tahapan rekrutmen lebih lanjut.
- Lowongan Marriott International, Inc ini tidak dipungut biaya alias gratis.
Apabila Anda belum berminat dengan Lowongan Duty Manager Yogyakarta Januari 2026 Marriott International, Inc tersebut, maka Anda dapat mencoba melihat info pekerjaan yang serupa dari beberapa perusahaan di Yogyakarta di bawah ini.
Related Jobs:
Lowongan Kerja Desain Interior - Yogyakarta
LOWONGAN FREELANCE INTERIOR DESIGN YOGYAKARTA Kualifikasi Umum 1. Pendidikan minimal D3/S1 di bidang Desain Interior , Arsitektur , atau bidang terkait. 2. Memiliki pengalaman minimal
Lowongan Kerja SALES PROMOTOR - YOGYAKARTA
Deskripsi Pekerjaan : Menawarkan produk dan melakukan penjualan di outlet Memberikan pelayanan informasi produk kepada pelanggan Membantu memantau stok barang, kerapian, dan kebersihan display barang
Lowongan Kerja Desk Collection Agent
Job Description: Menghubungi pelanggan melalui telepon untuk mengumpulkan pembayaran yang tertunda. Merundingkan rencana dan ketentuan pembayaran dengan pelanggan. Merekam dan memperbarui informasi pelanggan dalam database.
Lowongan Kerja Dot Net Developer
Job Vacancy: Senior .NET DeveloperLocation: Yogyakarta (Full WFO) Employment Type: 12-Month Contract Notice Period: 1-Month We are seeking a highly skilled Senior .NET Developer to
Lowongan Kerja SPG
Dibutuhkan SPG untuk penempatan Clandys Godean Kualifikasi : - Perempuan, usia maks 35 th - Pendidikan min. SMA/K sederajat - Memiliki Pengalaman dibidang SPG -